Business, Management and Marketing - Online

The BSB10115 Certificate I in Business course will teach you about operating computers, including using Windows correctly, file management, the Internet and email, using standard business equipment in the workplace, keyboarding skills, workplace health, and planning for your own skills development.

The BSB20115 Certificate II in Business course will teach you about business technology, word processing and spreadsheets, customer relationships, customer service, work practices and much more.

If you are aspiring to work directly with customers under supervision and with a limited authority to delegate this is the course for you.This qualification examines multiple working channels, receiving and responding to customer requests and capturing essential customer data.

The BSB30115 Certificate III in Business online course introduces you to business technology, word processing and creating spreadsheets, customer relationships, customer service and work practices.

The BSB30215 Certificate III in Customer Engagement is a popular course with those intent on providing the best in customer services. It provides you with the necessary skills to mediate complex customer interactions under supervision with some authority to delegate.

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

The BSB42618 Certificate IV in New Small Business course is the most comprehensive course in business management that can be applied across a number of different fields. You will study business technology, business planning, small business finances, and marketing activities.

If you are aspiring to work as team leader, supervisor or work or in line management, you need to enrol in the BSB42015 Certificate IV in Leadership and Management. Learn how to address customer needs, communicate effectively in the workplace, show leadership in the workplace plus more.

The success of a business is its ability to ethically sell products and/or services. The BSB40615 Certificate IV in Business Sales will provide you with the skills to improve your sales expertise within a business environment. The business sales qualification focuses on applying solutions to a range of unpredictable sales problems and analysing and evaluating information from a variety of sources with the aim to increase sales and successfully close them.

The BSB50215 Diploma of Business is the pinnacle of vocational business education. It is the vocational qualification that employers look for when filling a senior business role. Alternatively, if you have little or no vocational experience, but possess sound theoretical business skills and knowledge that you would like to develop in order to create further educational employment opportunities then this qualification is suited to you.

Study this course to gain the most updated knowledge in Leadership and Management. Learn how to manage budgets, manage effective workplace relationships, conduct productive meetings plus more. This course is ideal for those who want to stay updated in the managerial field or want to grow and step up to a managerial position in their current workplace.