Business, Management and Marketing - Online and Campus-based Courses

The Certificate I in Business course will teach you about operating computers, including using Windows correctly, file management, the Internet and email, using standard business equipment in the workplace, keyboarding skills, workplace health, and planning for your own skills development (great for building your career).

The Certificate II in Business online course will teach you about business technology, word processing and spreadsheets, customer relationships, customer service, work practices and much more.

If you are aspiring to work directly with customers under supervision and with a limited authority to delegate this is the course for you.

The Certificate III in Business online course introduces you to business technology, word processing and creating spreadsheets, customer relationships, customer service and work practices. This course has been developed against national criteria and business administration requirements. It is packed with practical real-life activities and you will have real business development projects to undertake.

The Certificate III in Customer Engagement is a popular course with those intent on providing the best in customer services. It provides you with the necessary skills to mediate complex customer interactions under supervision with some authority to delegate.

The Certificate IV in New Small Business course is the most comprehensive course in business management that can be applied across a number of different fields. You will study business technology, business planning, small business finances, and marketing activities.

If you are looking to start a small business or you already have a small business and want to become a more effective small business manager then the Certificate IV in New Small Business Course is an absolute must.

If you are aspiring to work as team leader, supervisor or work on the front desk or in line management you need to enrol in the Certificate IV in Leadership and management. Or if you already have a background or formal qualification in business this course will provide you with the skills in closing those important sales.

The success of a business is its ability to ethically sell products and or services. The Certificate IV in Business Sales will provide you with the skills to improve your sales expertise within a business environment. The business sales qualification focuses on applying solutions to a range of unpredictable sales problems and analysing and evaluating information from a variety of sources.

The Diploma of Business is the pinnacle of vocational business education. It is the vocational qualification that employers look for when filling a senior business role. Alternatively, if you have little or no vocational experience, but possess sound theoretical business skills and knowledge that you would like to develop in order to create further educational employment opportunities then this qualification is suited to you.

Enrol in this course to receive the most current management Diploma qualification!

It is important for senior staff who have current experience in workplace management, to be able to manage the work of others, add value to and review management practices.