BSB30115 Certificate III in Business +
BSB30215 Certificate III in Customer Engagement
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If you are looking to improve your skills in computer technology, electronic communication devices, product service information, maintaining customer records, providing quality customer service, dealing with customer engagement sales, data collection and promoting products and services this dual qualification is for you.
Additionally, the dual qualification will teach you business technology, word processing, creating spreadsheets, customer relationships, customer service, work practices.
You can meet your career goals faster by combining the skills of two different qualifications. A dual qualification is recognised as a key predictor of employment success.
We offer competitive rates to upskill your employees.
Course summary
BSB30215
Certificate III in Customer Engagement
No 20% VET-FEE loan fee
Career opportunities
- Call/Contact Centre Agent
- Customer Service Representative
- Senior Customer Service Representative
- Telesales Representative
- Office Worker
- Office Assistant
- Word Processing Operator
- Administration Assistant
"During the course I was working full-time and even had a baby! I would recommend the college to anyone who needs to study at their own pace, not the at the pace of the college!"
Yvonne Clarke
Begin your Business career today
- Enrol anytime
- Interest-free
- Customised payment options
- Graduate 100% debt-free
