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SIT30116 Certificate III in Tourism

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This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business.

This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.

 
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Course summary

Course code
SIT30116
Qualification gained
Certificate III in Tourism
Nationally recognised
Yes
Study mode
Flexible delivery (including online with some projects / activities and/or skills-based training)
Flexible duration
Up to 12 months
Study load
Self-paced
Start date
Start anytime
Delivery Methods
Online Delivery - E-Learning with structured and unstructured video conferencing and work based training
Assessment method
A combination of short answer questions and some extended responses
Career Opportunities
  • Adventure Tourism Guide
  • Attendant or Senior Ride Operator in an Attraction or Theme Park
  • Cellar Door Salesperson and Guide in a Winery
  • Customer Service Agent
  • Guide and Salesperson in an Indigenous Cultural Centre
  • Inbound Tour Coordinator
  • Marine Tourism Guide or Dive Tour Operator
  • Museum Attendant
  • Operations Consultant for A Tour Operator
  • Reservations Sales Agent
  • Sales Consultant
  • Visitor Information Officer
 
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Course fees


Payment Option 1 - Before $3,000.00 | Now only $2,400.00 upfront*
Payment Option 2 - $300.00 Deposit then 24 x $100.00 weekly = $2,700.00*
Payment Option 3 - Completely customise your own payment plan here.

*20% off already applied. Promo Ends Soon!

Course units

SITTIND001
Source and use information on the tourism and travel industry
SITXCCS006
Provide service to customers
SITXCOM002
Show social and cultural sensitivity
SITXWHS001
Participate in safe work practices
SITTTSL008
Book supplier products and services
SITTTSL010
Use a computerised reservations or operations system
SITXCCS001
Provide customer information and assistance
SITXCOM003
Provide a briefing or scripted commentary
SIRXPDK001
Advise on products and services
SIRXSLS001
Sell to the retail customer
BSBWOR203
Work effectively with others
SITXCOM001
Source and present information
SITEEVT002
Process and monitor event registrations
CPPCMN3004
Respond to enquiries and complaints
BSBSMB407
Manage a small team

Entry requirements

No formal entry requirements.

Australian College requires:

  • Competent in spoken and written English
  • Successful completion of an LLN review prior to commencement
  • At least 16 years of age*
  • Access to a PC/laptop or similar, email address, internet
  • Additional reading materials and textbooks may be used throughout the course.

*Students under 18 year of age will need to provide parent/guardian consent.

Qualification pathways

  • Complete the required training and the assessment requirements
  • Have you studied a related course? Apply for Recognition of Prior Learning (RPL)
  • Are you currently working in a related industry? Apply for Recognition of Current Competency (RCC)
Student reviews

"During the course I was working full-time and even had a baby! I would recommend the college to anyone who needs to study at their own pace, not the at the pace of the college!"

Yvonne Clarke

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