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SIT30216 Certificate III in Travel

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This qualification reflects the role of individuals who use a range of well-developed retail travel or wholesale sales and operational skills and sound knowledge of industry operations to coordinate travel services.

Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in the retail travel or tour wholesale sector for employers that cover or specialise in leisure, corporate, domestic or international sales. Work could be undertaken in an office, shopfront, or online or mobile environment.

 
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Course summary

Course code
SIT30216
Qualification gained
Certificate III in Travel
Nationally recognised
Yes
Study mode
Flexible delivery (including online with some projects / activities and/or skills-based training)
Flexible duration
Up to 12 months
Study load
Self-paced
Start date
Start anytime
Delivery Methods
Online Delivery - E-Learning with structured and unstructured video conferencing and work based training
Assessment method
Assessments may vary according to each subject, but overall may include the following:
  • A combination of short answer questions and some extended responses
  • Written tasks/written essay
  • Scenario-based case study questions
  • Practical workplace projects with product or software, documents or diagrams
  • Role-play
Career Opportunities
  • Call centre sales agent
  • Corporate consultant
  • Cruise consultant
  • Customer service agent
  • Domestic travel consultant
  • Incentive coordinator
  • International travel consultant
  • Mobile travel consultant
  • Online travel consultant
  • Reservations sales agent
  • Wholesale consultant
 
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Course fees


Payment Option 1 - Before $3,000.00 | Now only $2,400.00 upfront*
Payment Option 2 - $300.00 Deposit then 24 x $100.00 weekly = $2,700.00*
Payment Option 3 - Completely customise your own payment plan here.

*20% off already applied. Promo Ends Soon!

 
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T&Cs Apply.
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Sign up to get your eVoucher. Your discount will be applied to the course fee upon receipt of your enrolment. T&Cs Apply.
 

Course units

SITTIND001
Source and use information on the tourism and travel industry
SITTTSL002
Access and interpret product information
SITTTSL004
Provide advice on Australian destinations
SITTTSL003
Provide advice on international destinations
SITXCCS006
Provide service to customers
SITTTSL005
Sell tourism products and services
SITTTSL006
Prepare quotations
SITTTSL008
Book supplier products and services
SITTTSL009
Process travel-related documentation
SITTTSL011
Source airfares for domestic flights
SITTTSL012
Construct normal international airfares
SITTTSL010
Use a computerised reservations or operations system
SITTTSL013
Construct promotional international airfares
SITTTSL014
Construct advanced international airfares
SITXWHS001
Participate in safe work practices
SITXCOM002
Show social and cultural sensitivity
SITXCCS007
Enhance customer service experiences

Entry requirements

No formal entry requirements.

Australian College requires:

  • Competent in spoken and written English
  • Successful completion of an LLN review prior to commencement
  • At least 16 years of age*
  • To enrol in this course, students should have access to:
    • A PC/Laptop or similar
    • Email address and
    • The internet to enable access the nationally recognised course materials and research
    • Students will require access to the free Zoom software for video-conferencing which will be undertaken through the Cloudemy portal;
    • Ordinarily, access to a travel agency although recent consultation confirms that a simulated environment is also suitable under the current conditions of the global COVID pandemic; and
    • Computer Reservation Systems (CRS) specific to the travel industry. Australian College provides students with access to ViaSinc via their own unique login which provides them with individual access to Galileo, Amadeus and Sabre, all common software used throughout the travel industry
  • Additional reading materials and required textbooks may be used throughout the course.

*Students under 18 year of age will need to provide parent/guardian consent.

Overseas Students Policy

As defined in the ESOS Act 2000, 'Overseas students' are not eligible to enrol in this nationally recognised course, nor are they eligible for certification. Please refer to the Enrolment Terms and Conditions.

Qualification pathways

  • Complete the required training and the assessment requirements
  • Have you studied a related course? Apply for Recognition of Prior Learning (RPL)
  • Are you currently working in a related industry? Apply for Recognition of Current Competency (RCC)
Student reviews

"The Australian College tutors were very helpful and inspiring. Coming from various backgrounds, they offered industry relevant information, trends, and ideas 'outside the box' at a level of which I would otherwise not have had access.

They helped me to focus on the individual topics through the assignments and extract the most out of the course, making it directly relevant to the industry."

Marnie Bernard

Did You Know?

The End of Financial Year (EOFY) is your opportunity to claim expenses and reduce your taxable income. Consider education as an investment that can be expensed in this financial year to further reduce taxable income.

If you enrol in a course before 30th June, and the course is sufficiently related to your employment, you may be able to claim the course and certain related costs as a self-education expense.

Click here to find out more or check if you meet the eligibility requirements.

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