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SIT30216 Certificate III in Travel

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This qualification reflects the role of individuals who use a range of well-developed retail travel or wholesale sales and operational skills and sound knowledge of industry operations to coordinate travel services.

Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in the retail travel or tour wholesale sector for employers that cover or specialise in leisure, corporate, domestic or international sales. Work could be undertaken in an office, shopfront, or online or mobile environment.

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Course summary

Course code

SIT30216

Qualification gained

Certificate III in Travel

Nationally recognised

Study mode

Flexible delivery (including online with some projects / activities and/or skills-based training)

Flexible duration

Up to 12 months

Study load

Self-paced

Start date

Start anytime

Delivery Methods

Online Delivery - E-Learning with structured and unstructured video conferencing and work based training

Assessment method

Assessments may vary according to each subject, but overall may include the following:

A combination of short answer questions and some extended responses
Written tasks/written essay
Scenario-based case study questions
Practical workplace projects with product or software, documents or diagrams
Role-play

Career Opportunities

Call centre sales agent
Corporate consultant
Cruise consultant
Customer service agent
Domestic travel consultant
Incentive coordinator
International travel consultant
Mobile travel consultant
Online travel consultant
Reservations sales agent
Wholesale consultant

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Course fees

Payment Option 1 - Before $3,000.00 | Now only $2,400.00 upfront*
Payment Option 2 - $300.00 Deposit then 24 x $100.00 weekly = $2,700.00*
Payment Option 3 - Completely customise your own payment plan here.

If you find a website offering the same course as we are offering, and at a lower price than ours, show the lower price and we will try and match it*.
T&Cs Apply.

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Course units

SITTIND001

Source and use information on the tourism and travel industry

SITTTSL002

Access and interpret product information

SITTTSL004

Provide advice on Australian destinations

SITTTSL003

Provide advice on international destinations

SITXCCS006

Provide service to customers

SITTTSL005

Sell tourism products and services

SITTTSL006

Prepare quotations

SITTTSL008

Book supplier products and services

SITTTSL009

Process travel-related documentation

SITTTSL011

Source airfares for domestic flights

SITTTSL012

Construct normal international airfares

SITTTSL010

Use a computerised reservations or operations system

SITTTSL013

Construct promotional international airfares

SITTTSL014

Construct advanced international airfares

SITXWHS001

Participate in safe work practices

SITXCOM002

Show social and cultural sensitivity

SITXCCS007

Enhance customer service experiences

Entry requirements

No formal entry requirements.

Australian College requires:

Competent in spoken and written English
Successful completion of an LLN review prior to commencement
At least 16 years of age*
To enrol in this course, students should have access to:

A PC/Laptop or similar
Email address and
The internet to enable access the nationally recognised course materials and research
Students will require access to the free Zoom software for video-conferencing which will be undertaken through the Cloudemy portal;
Ordinarily, access to a travel agency although recent consultation conﬁrms that a simulated environment is also suitable under the current conditions of the global COVID pandemic; and
Computer Reservation Systems (CRS) speciﬁc to the travel industry. Australian College provides students with access to ViaSinc via their own unique login which provides them with individual access to Galileo, Amadeus and Sabre, all common software used throughout the travel industry

Additional reading materials and required textbooks may be used throughout the course.

*Students under 18 year of age will need to provide parent/guardian consent.

Overseas Students Policy

As deﬁned in the ESOS Act 2000, 'Overseas students' are not eligible to enrol in this nationally recognised course, nor are they eligible for certiﬁcation. Please refer to the Enrolment Terms and Conditions.

Qualification pathways

Complete the required training and the assessment requirements
Have you studied a related course? Apply for Recognition of Prior Learning (RPL)
Are you currently working in a related industry? Apply for Recognition of Current Competency (RCC)

Student reviews

"The Australian College tutors were very helpful and inspiring. Coming from various backgrounds, they offered industry relevant information, trends, and ideas 'outside the box' at a level of which I would otherwise not have had access.

They helped me to focus on the individual topics through the assignments and extract the most out of the course, making it directly relevant to the industry."

Marnie Bernard

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Did You Know?

The End of Financial Year (EOFY) is your opportunity to claim expenses and reduce your taxable income. Consider education as an investment that can be expensed in this financial year to further reduce taxable income.

If you enrol in a course before 30th June, and the course is sufficiently related to your employment, you may be able to claim the course and certain related costs as a self-education expense.

Click here to find out more or check if you meet the eligibility requirements.

Need more information?

Access course information, course career outcomes, payment options plus more.

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Speak to a friendly course advisor

1300 783 283

Monday - Friday

9am - 5pm AEST