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SIT50116 Diploma of Travel and Tourism Management

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It is highly recommended that those who wish to complete this course complete the Certificate IV in Travel and Tourism or, be able to provide demonstrated experience in the travel and tourism industry. In addition you should posses; experience and passion for the travel industry, high level communication skills and attention to detail; and, a strong interest in management and leadership. Take your career in Travel and Tourism to the next level and learn to effectively lead teams, enhance your customer experience skills or even run your own business.

Become a highly skilled senior operator in this dynamic industry by learning senior managerial skills and business operations. This qualification will further develop and build on your knowledge gained in the Certificate IV of travel and tourism and will open the doors to various management positions within the industry. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.

 
Are you an employer? Transform your workforce today! We offer competitive rates to upskill your employees.
Combine employment and training in order to gain a nationally recognised qualification.
 

Course summary

Course code
SIT50116
Qualification gained
Diploma of Travel and Tourism Management
Nationally recognised
Yes
Study mode
Flexible delivery (including online with some projects / activities and/or skills-based training)
Course fees
Pay up-front, pay by installment or completely customise your own payment plan here.

Employers, ask about our group/corporate rates and traineeships availability.

No VET-FEE loan debt
Flexible duration
Up to 30 months
Study load
Self-paced
Start date
Start anytime
Assessment method
A combination of short answer questions and some extended responses

Career opportunities

  • Inbound Groups Manager
  • Inbound Sales Manager
  • Incentives Manager
  • Tour Operations Manager
  • Marketing Manager
  • Product Development Manager
  • Reservations Manager
  • Travel Agency Manager
  • Sales Manager
  • Visitor Information Centre Manager

Course units

BSBDIV501
Manage diversity in the workplace
SITTIND001
Source and use information on the tourism and travel industry
SITXCCS007
Enhance customer service experiences
SITXCCS008
Develop and manage quality customer service practices
SITXCOM005
Manage conflict
SITXFIN002
Interpret financial information
SITXFIN003
Manage finances within a budget
SITXFIN004
Prepare and monitor budgets
SITXHRM003
Lead and manage people
SITXMGT001
Monitor work operations
SITXMGT002
Establish and conduct business relationships
SITXWHS003
Implement and monitor work health and safety practices
SITTTSL002
Access and interpret product information
SITTTSL006
Prepare quotations
SITTTSL004
Provide advice on Australian destinations
SITTTSL009
Process travel-related documentation
SITTTSL012
Construct normal international airfares
SITTTSL007
Process reservations
SITTTSL003
Provide advice on international destinations
SITTTSL005
Sell tourism products and services
SITTTSL013
Construct promotional international airfares
SITTTSL008
Book supplier products and services
SITTTSL010
Use a computerised reservations or operations system

Entry requirements

  • Access to a computer with word processing, PDF reader capabilities and an internet connection
  • A good command of written English
  • Ability to allocate appropriate study hours per week

If you have these essential requirements, then you can get started immediately.

Qualification pathways

  • Complete the required training and the assessment requirements
  • Have you studied a related course? Apply for Recognition of Prior Learning (RPL)
  • Are you currently working in a related industry? Apply for Recognition of Current Competency (RCC)
Student reviews

"During the course I was working full-time and even had a baby! I would recommend the college to anyone who needs to study at their own pace, not the at the pace of the college!"

Yvonne Clarke

Are you an employer? Transform your workforce today! We offer competitive rates to upskill your employees.
Combine employment and training in order to gain a nationally recognised qualification.
 
Need more information?
Access course information, course career outcomes, payment options plus more.
Download My Course Brochure
Get in touch now
Speak to a friendly course advisor
Monday - Friday
9am - 5pm

Begin your Travel career today

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  • Interest-free
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  • Graduate 100% debt-free
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Why choose AC?

Flexible
Study in your own space, at your own pace
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