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Smart and Skilled - BSB42015 Certificate IV in Leadership and Management

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Enrol in this course to receive the most current Certificate IV management qualification!

If you are aspiring to work as team leader, supervisor or work on the front desk or in line management you need to enrol in the Certificate IV in Frontline Management. Or if you already have a background or formal qualification in business this course will provide you with the skills in closing those important sales.

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The Certificate IV in Frontline Management is nationally accredited has been developed against national industry requirements.

Course summary

Course code
Qualification gained
Certificate IV in Leadership and Management
Nationally recognised
Study mode
Flexible delivery (including online with some projects / activities and/or skills-based training)
Course fees
Pay up-front, pay by installment or completely customise your own payment plan here.
Flexible duration
Up to 18 months
Study load
Start date
Start anytime
Assessment method
Short answer questions

Career opportunities

  • Coordinator
  • Leading hand
  • Supervisor or Team leader

Course units

Address customer needs
Promote products and services
Coordinate implementation of customer service strategie
Implement operational plan
Lead team effectiveness
Show leadership in the workplace
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Lead effective workplace relationships
Communicate effectively as a workplace leader
Report on financial activity
Promote innovation in a team environment
Build client relationships and business networks

Entry requirements

  • Access to a computer with word processing, PDF reader capabilities and an internet connection
  • A good command of written English
  • Ability to allocate appropriate study hours per week

If you have these essential requirements, then you can get started immediately.

Qualification pathways

  • Complete the required training and the assessment requirements
  • Have you studied a related course? Apply for Recognition of Prior Learning (RPL)
  • Are you currently working in a related industry? Apply for Recognition of Current Competency (RCC)
Student reviews

"During the course I was working full-time and even had a baby! I would recommend the college to anyone who needs to study at their own pace, not the at the pace of the college!"

Yvonne Clarke, 13th August 2013

Need more information?
Access course information, course career outcomes, payment options plus more.
Download My Course Brochure
Get in touch now
Speak to a friendly course advisor
1300 783 283
Monday - Friday
9am - 5pm

Begin your Business career today

  • Enrol anytime
  • Interest-free
  • Customised payment options
  • Graduate 100% debt-free
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Study in your own space, at your own pace
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